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Holiday Shipping & Production Dates For 2023

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Holiday Shipping & Production Dates For 2023

On August 20, 2023, the Luxeon Star LEDs website transitioned to a new hosting service. If you're a returning customer, you will need to reset your password to maintain your account security. You can reset your password here.

Privacy Policy

To help you understand exactly what information we gather and what we do with it, we have prepared this Privacy Policy.

Who We Are And How To Contact Us

The Luxeon Star LEDs website and ordering system are owned & operated by Quadica Developments Inc.

Our postal and contact information:

Luxeon Star LEDs
Quadica Developments Inc.
10-3447 30 Ave N.
Lethbridge, Alberta T1H 7B5
Canada

Phone: 1 (347) 223-5077 (Please, no sales, order tracking, or technical calls. Please email us at service@luxeonstar.com.)
Fax: 1 (403) 775-4020
Email: service@luxeonstar.com

Information That We Collect On Our Website

When you visit the Luxeon Star LEDs website at luxeonstar.com, some information, such as the site that referred you to us, your IP address, and navigational information, may be collected automatically as part of our website’s operation. This information is used to generate user profiles and to personalize our website to your particular interests.

On some occasions, we may ask you to provide information using online forms. For example, we may ask for your name, postal address, email address, telephone number, credit card number, or other personally-identifying information to fulfill your purchase requests. We may also ask you about your age, hobbies, income, gender, or other information to participate in surveys or other online activities. Providing information on online forms is always voluntary, and you are free not to complete any online forms. If you choose not to, however, some products and services may not be available to you.

Our websites are hosted on servers located in the United States.

How We Use The Information We Collect

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is maintained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Log Files

Like most Web sites, our servers maintain log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track movement in the aggregate, and gather broad demographic information for aggregate use.

Email

Unless you have specifically subscribed to receive the Luxeon Star LEDs Newsletter or our Product Updates service, we will not send you any promotional information whatsoever.

Cookies

When you visit the Luxeon Star LEDs website, we place small text files called “cookies” in the browser directory of your computer’s hard drive. A cookie is a small piece of information that a website can store on your computer and later retrieve. The information that cookies collect includes things such as the date and time of your visit, your registration information, your navigational and purchase activity, etc. Cookies offer you many conveniences. They allow our website to recall previous registration information, previous purchase information, and so on. This makes the use of our websites more convenient for you.

Most browsers allow you to decline cookies, but if you elect to do so, our purchase pages will not work correctly. You are free to delete cookies after your session. Your browser should contain instructions on how to do this.

We use both session ID cookies and persistent cookies. Session ID cookies are automatically deleted when you close your browser. A persistent cookie is a small text file stored on your hard drive for an extended period of time. You can remove persistent cookies by following your Internet browser’s help file directions.

Monitoring software we use will place third-party cookies on your computer. These cookies record information about your visit to our website. We use the information recorded by these cookies only to produce compiled and anonymous reports of visitor traffic to our website.

How To Remove Or Modify Information You Have Provided

If you would like to modify your e-mail subscriptions, please do so by modifying your preferences in the My Account section of our website.

To delete all of your online account information from our database, please contact us by email at service@luxeonstar.com. Note that we may retain information about sales transactions in order to service that transaction and for record keeping.

Sharing Your Information

Other than as described in this Privacy Policy, Quadica Developments Inc. will not sell, rent, share, trade, or give away any of your personal information. We collect information about you primarily to provide top-notch customer service.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term outside parties does not include Quadica Developments Inc. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

Links To Other Websites

We may include third-party links on our site in an attempt to provide you with increased value. These linked sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Business Transitions

In the event Quadica Developments Inc. goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, your personal information will, in most instances, be part of the assets transferred.

Questions Or Concerns

If, at any time, you believe that Quadica Developments Inc. has not followed the above policy, please let us know by sending an email to service@luxeonstar.com. We will make every reasonable effort to identify and correct any problem.

Changes To Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

We welcome your questions, comments, and concerns about privacy. Please email us with any and all feedback pertaining to privacy or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By continuing to use our website, you are consenting to this Privacy Policy.

Last Update

This privacy policy was last updated on August 1, 2023.